SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Precision Monitoring, you may receive messages related to the following (provide specific examples):
- Troubleshooting
- Out-of-pocket costs
- Receiving the product
- Shipping the medical device back
- Appointment reminder
Example: This is Precision Monitoring with a courtesy message for_________ . We want to know if you would like to move forward with the heart monitor study that was ordered for you, and if so we would just need to verify the physical address we have on file to send you your monitor. To verify this information or if you have any questions, call us anytime 24/7 at (888) 868-9950. Thank you and have a good day! Reply STOP to opt-out Precision Monitoring
Example: Hello, this is a courtesy message from Precision Monitoring for _________ . We haven’t been receiving data from your device and would like to troubleshoot to make sure it is functioning properly. Please call our technicians for help or to answer any questions, at (888) 868-9950, anytime 24/7. Thank you and have a great day! Reply STOP to opt-out Precision Monitoring
Example: Hello, this is a courtesy message from Precision Monitoring for ________. We just wanted to ensure you have securely received the heart monitor that was sent to you and to advise that you call our technicians before or after activating the device to be sure it is transmitting properly. Please call us for confirmation of transmission, or to answer questions, at (888) 868-9950 anytime 24/7. Thank you and have a great day! Reply STOP to opt-out Precision Monitoring
Example: This is Precision Monitoring with a courtesy message for_________ . We need to verify some of your information related to benefits, can you kindly call us at (888) 868-9950. Thank you and have a good day! Reply STOP to opt-out Precision Monitoring
Example: This is Precision Monitoring with a courtesy message for_________ . We hope you enjoyed your time using our service but the prescription time has ended. We have included instructions to ship the device back, if you have any questions please call us at (888) 868-9950. Thank you and have a good day! Reply STOP to opt-out Precision Monitoring
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your [appointments/shipping the medical device back, etc.].
Example:
“Message frequency may vary. You may receive up to 4 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Precision Monitoring in the following ways
- By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.precision-monitoring.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions]
- Message frequency may vary